Refund policy

RETURN & REFUND POLICY

At Aora & Earth, we take pride in creating high-quality skincare products made with care and intention.

Due to the nature of our products, we do not accept returns for change of mind. However, if your order arrives damaged, faulty or incorrect, please contact us within 7 days of delivery and we’ll do our best to assist you.

Please contact us through our Contact page for support enquiries.

Approved refunds will be processed back to the original payment method.

For hygiene and safety reasons, opened or used products cannot be returned.